Service Policy
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SafeCheck 200 Operator’s Manual
33
QUEST SERVICE POLICY
Service Policy
The Quest product you have purchased is one of the finest gas detection
instruments available. It is backed by our full one-year warranty, which
seeks complete customer satisfaction. This is your assurance that you can
expect prompt courteous service for your equipment from the entire Quest
service organization.
Should your Quest equipment need to be returned for repair or recalibration,
please contact the Service Department at (800) 245-0779 (USA) or Fax
(262) 567-4047 for a Return Authorization Number. The RA number is
valid for 30 days, and must be shown on the shipping label and purchase
order/cover letter. If you are unable to return instruments in that time call
for a new RA number. Send it prepaid and properly packed in the original
shipping carton directly to Quest Technologies, 510 S. Worthington St.,
Oconomowoc, WI 53066 U.S.A.
Repair or replacement work done under warranty will be performed free of
charge, and the instrument will be returned to you prepaid. Your copy or a
photocopy of the Quest Registration Card will serve as proof of warranty
should the factory require this information.
If for any reason you should find it necessary to contact the factory regard-
ing service or shipping damage, please direct your calls or letters to the
attention of the Service Manager, Quest Technologies, (262) 567-9157 or
(800) 245-0779. Office hours are from 7 AM to 6 PM (Central Standard
Time) Monday through Friday.
For service or recalibration outside the U.S.A., please contact your local
Quest Dealer or fax Quest U.S.A. at
(262) 567-4047
.
Warranty Policy
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SafeCheck 200 Operator’s Manual
34
QUEST WARRANTY POLICY
Warranty Policy
Quest Technologies warrants our instruments to be free from defects in
materials and workmanship for one year under normal conditions of use
and service. For U.S.A. customers we will replace or repair (our option)
defective instruments at no charge, excluding batteries, abuse, misuse,
alterations, physical damage, or instruments previously repaired by other
than Quest Technologies. Microphones, sensors, and printers may have
shorter warranty periods. This warranty states our total obligation in place
of any other warranties expressed or implied. Our warranty does not
include any liability or obligation directly resulting from any defective
instrument or product or any associated damages, injuries, or property loss,
including loss of use or measurement data.
For warranty outside the U.S.A., a minimum one-year warranty applies to
the same limitation and exceptions as above with service provided or
arranged through the authorized Quest distributor or our Quest European
Service Laboratory. Foreign purchasers should contact the local Quest
distributor for details.
Manymanuals.com
Manymanuals.de
Manymanuals.fr
Manymanuals.it
Manymanuals.pl
Manymanuals.cz
Manymanuals.es
Manymanuals-pt.com
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